Hospitality is deeply ingrained in the EgyptAir culture. As the national ground-handling service provider, EGS considers interactions between passengers and staff to be very important. We always remember that we never get a second chance to make a first impression. Meeting the passenger's needs before or after a flight drives what we do. We are proud to deliver to world-class services to over 88 million travellers a year.
As a ground handling service provider, we at EGS understand the importance of providing reliable, efficient and safe baggage handling services in building strong relationships with our customers, and, in turn, passengers.
Airlines require rapid and precise turnaround times to meet their schedules and maximize the economic viability of their operations. To maintain the aircraft in a safe and airworthy condition, the mechanical sophistication of aircraft systems demands highly trained and experienced teams of specialist personnel and equipment. By owning the right manpower and facilities, EGS maintains the highest standards of operation to complete the numerous overlapping service processes on time, and to fit these required standards to the schedules of our airline customers.
EGS handles the supervision, loading unloading and transportation of general cargo and special cargo with its own supply of specialized equipment and specially trained staff.
A central element of the passenger experience is the quality of the aircraft cabin environment. To ensure cabins are clean and comfortable, the EGS fleet solution team provides an around-the-clock cabin preparation service for hundreds of thousands of flights per year across international and local airports.
EGS manages ground-handling operations at every Cairo International airport. We monitor arrival and departure schedules on behalf of our customers and coordinate requisite turnaround activities efficiently and safely.
Our load planners ensure the safe departure of aircraft with maximum payload.
